Privacy Policy

Last updated: [Insert date]

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1. Data Controller

The controller responsible for data processing on this website determines the purposes and means of processing personal data in connection with inquiries, newsletter communications, online golf coaching, corporate retreat planning, booking related communication, client support, and service delivery.

If you have any questions regarding data protection, you can contact us using the contact details provided at the end of this Privacy Policy.

2. Overview of data processing

We collect personal data when you provide it to us directly, for example by using a contact form, subscribing to a newsletter, booking or requesting services, making a payment, joining a call, or contacting us by email or phone. We also process certain technical data automatically when you visit this website.

Depending on the context, the data processed may include your name, email address, phone number, company name, billing information, booking details, payment related information, newsletter preferences, retreat preferences, communication content, and technical data such as IP address, browser type, operating system, referrer URL, date and time of access, and accessed pages.

We process personal data to operate and secure this website, respond to inquiries, communicate with prospects and clients, deliver online golf coaching and corporate retreat services, manage bookings, send newsletters, process payments, hold online meetings, and comply with legal obligations.

3. Legal bases for processing

We process personal data on the following legal bases, depending on the specific processing activity:

• Art. 6(1)(a) GDPR, where you have given consent
• Art. 6(1)(b) GDPR, where processing is necessary for a contract or for pre contractual steps
• Art. 6(1)(c) GDPR, where processing is necessary to comply with a legal obligation
• Art. 6(1)(f) GDPR, where processing is necessary for our legitimate interests and your interests do not override those interests

Where cookies or similar technologies are used, processing may also be subject to the applicable rules governing consent for access to or storage of information on your device.

4. Hosting

This website is hosted by ALL INKL.COM, Neue Medien Münnich, Hauptstraße 68, 02742 Friedersdorf, Germany.

Hosting is used for the secure and reliable operation of this website. Where required, we have concluded a data processing agreement with the hosting provider.

5. Server log files

The provider of this website automatically collects and stores information in server log files that your browser automatically transmits. This may include browser type and version, operating system, referrer URL, hostname of the accessing computer, time of the request, and IP address.

This processing is carried out to ensure website security, stability, and technical functionality.

6. Cookies and consent management

This website uses cookies and similar technologies. Some are technically necessary for the proper operation of the website, while others are used only with your consent, for example in connection with embedded media or marketing related functionality.

You can manage your preferences through our consent banner and withdraw consent at any time with effect for the future.

Complianz

We use Complianz B.V., Kalmarweg 14 5, 9723 JG Groningen, the Netherlands, to manage and document cookie and consent preferences. Complianz helps us record whether and to what extent consent has been granted or withdrawn.

7. Contact form

If you submit an inquiry via our contact form, we process the information you provide in order to handle your request, communicate with you, prepare possible offers, and organize possible coaching or retreat related services.

This may include your name, email address, phone number, company information, preferred dates, destination interests, retreat related requirements, and the contents of your message.

8. Contact by email or phone

If you contact us by email or phone, we process the personal data contained in your communication in order to respond to your inquiry and manage the related communication.

9. Newsletter and email marketing via ActiveCampaign

We use ActiveCampaign, LLC, 1 North Dearborn Street, 5th Floor, Chicago, IL 60602, USA, to manage and send newsletters and email marketing communications.

If you subscribe to our newsletter, we process your email address and, where applicable, additional information that you provide or that is necessary to document your subscription and manage your preferences. We use this data to send updates, offers, and information about our services, including golf coaching and corporate retreats.

The legal basis for newsletter processing is your consent. You can withdraw your consent at any time, for example by clicking the unsubscribe link in a newsletter or by contacting us directly.

10. Online meetings and communication via Zoom

We use Zoom Communications, Inc., 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA, for online meetings, coaching sessions, consultations, retreat planning calls, and related communication.

When you participate in a Zoom meeting with us, personal data may be processed, including your name, email address, meeting metadata, IP address, device related information, communication content, audio, video, chat messages, and files shared during the meeting.

11. YouTube videos

Our website may embed videos from YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit a page with embedded YouTube content or interact with a video, personal data may be transmitted to Google, including technical usage data and your IP address. If you are logged into a Google or YouTube account, Google may associate your interaction with your account.

12. Payments via Stripe and PayPal

We use Stripe Payments Europe, Limited, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, and PayPal (Europe) S.à r.l. et Cie, S.C.A., 22 24 Boulevard Royal, L 2449 Luxembourg, to process payments.

When you make a payment, the payment related data necessary to process the transaction is transmitted to the respective payment provider. This may include your name, billing details, transaction amount, transaction reference, and other information necessary for payment processing and fraud prevention.

13. Processing of customer and contract data

We collect, process, and use personal data to establish, organise, perform, and manage our contractual relationships and pre contractual communication. This includes coaching services, retreat planning, retreat participation, invoicing, payment handling, client support, and related administrative processes.

14. Recipients and data sharing

Personal data may be shared with service providers where this is necessary for the operation of the website, communication with users, newsletter delivery, online meetings, payment processing, hosting, legal compliance, or the provision of our services.

Recipients may include hosting providers, consent management providers, newsletter service providers, payment service providers, video conferencing providers, IT service providers, and other service providers involved in the delivery of our services.

15. International data transfers

As part of our business activities and the tools we use, personal data may be transferred to recipients outside the European Union or the European Economic Area, including the United States. Where such transfers occur, we seek to ensure that an appropriate legal transfer mechanism is in place under applicable data protection law.

16. Storage duration

Unless a more specific storage period is stated in this Privacy Policy, personal data remains with us only for as long as necessary for the relevant purpose. If you request deletion, withdraw consent, or the purpose for storage no longer applies, the data will be deleted unless we are required or permitted by law to retain it for a longer period.

17. Your rights

Under applicable data protection law, you have the right to request access to your personal data, rectification of inaccurate data, erasure of your data, restriction of processing, data portability, and to object to processing where the legal requirements are met.

Where processing is based on your consent, you have the right to withdraw your consent at any time with effect for the future.

You also have the right to lodge a complaint with a competent supervisory authority.

18. Right to object to direct marketing

Where personal data is processed for direct marketing purposes, you have the right to object to such processing at any time. If you object, your personal data will no longer be processed for direct marketing purposes.

19. Security

This website uses SSL or TLS encryption to protect confidential content and transmitted data.

20. Objection to unsolicited emails

We object to the use of contact data published in connection with legal notice obligations for the sending of unsolicited advertising and information materials. We reserve the right to take legal action in the event of the unsolicited sending of promotional information, including spam emails.

21. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy from time to time so that it always reflects current legal requirements and our actual services and processing activities. The version published on this website shall apply.

22. Contact details

Sigmar Reich
Golf Coaching Service
Am Dobben 96
28203 Bremen
Germany

Email: support@golfskool.com